Reference

Legal terms before you open maribola

One maribola account covers Live Baccarat, Basketball Betting and Crash Games under the same account terms, with DANA, OVO, GoPay and QRIS records tied to your wallet activity.

Access where law permitsDANA record contextOVO wallet referencesGoPay and QRIS checksAccount data requests
maribola Legal terms before you open maribola
CONTACT PATHS

Reach us about legal requests

Legal questions should reach a channel that leaves a clear record, not a social inbox that can lose context.

Live chat record Use live chat for urgent account-term questions between 09:00 and 01:00 WIB.
Legal email path Email [email protected] when you need a written trail for data access, correction or account-status…
Account request form After login, go to Profile > Legal Requests to send a correction or deletion…
DATA CARE

How we handle your legal data

Legal care is not just wording at the bottom of the site; it is how your account data is collected, checked, stored and changed.

Data collection

We collect registration details, login signals, wallet references and support messages needed to operate your account and answer legal requests. Game choices such as Live Baccarat or Bingo stay tied to account history, not public display.

Cookie control

Cookies keep your session active, remember language choices and help detect unusual logins. You can clear cookies through Chrome, Safari or your mobile browser, but a fresh login check may be required afterward.

Retention window

We retain account, payment and support records while they are needed for service, dispute handling, security checks or legal duties. When a record no longer has a valid purpose, we remove or anonymise it.

Account security

Password changes, phone edits and wallet updates require account matching before we process them. If a login pattern looks unusual, we may pause access and ask you to verify your email or phone.

Change requests

You can ask us to correct profile details, update contact data or review stored records. Start from Profile > Legal Requests, then follow the ticket so each reply stays attached to your account.

Disclosure checks

We share account data only with staff or service partners who need it for payment checks, support handling, security work or legal duties. We do not publish your wallet name, game history or contact details.

Legal questions before account access

These answers cover the legal points you may check before opening an account, sending wallet funds or asking us to update your data. If your situation involves a payment dispute, identity mismatch or location question, contact us before creating another account. We can read the existing record faster when your registered email, phone and wallet reference are available.

Access depends on local law and is available only where local law permits. If your location or account checks show a mismatch, we may block login until you contact support with your account details.

We keep registration details, login records, wallet references, game-account history and support tickets when needed for disputes, security checks or legal duties. We remove or anonymise records when there is no valid need to keep them.

Login, open Profile > Legal Requests, choose correction, then submit your account ID and the new detail. We may confirm your registered phone, email or recent QRIS reference before making the change.

Each wallet rail creates a reference that helps match deposits, withdrawals and disputes to your account. We use those references for ownership checks and legal requests, not for public display or third-party promotion.

Access is limited to staff or service partners who need the data for payment checks, support handling, security work or legal duties. We do not publish your name, wallet reference, contact data or game history.

Cookies support login sessions, device checks and preference storage. Clearing them in your mobile browser may sign you out, but it does not cancel account terms you accepted or legal requests you already submitted.

We may keep certain records after closure when needed for disputes, payment checks, security review or legal duties. You can still contact [email protected] to ask what data remains and whether it can be corrected.